Managing a fleet comprises strategic and administrative complexities.
DigiWorxshop Full Fleet Outsourcing Solution provides the comprehensive support your fleet company needs.
Digiworxshop Full Fleet Outsourcing Solution provides the comprehensive support your fleet company needs, ensuring every aspect of your fleet business runs efficiently.
Taking Care of Fleet Administration
Digiworxshop specialises in outsourced fleet administration, which is designed to help your fleet business run smoother by saving you time and the legwork that administrative duties often require. Furthermore, by using Digiworxshop Full Fleet Outsourcing Solution, through its in-house proprietary software, your business will save time for which you can devote to other areas of your business such as sales and marketing or added customer service.
Fleet outsourcing is an increasingly popular service in which a business outsources elements of their fleet administration to a third party. This might include administration such as fines handling, accident management, maintenance or downtime.
Our dedicated team is here to help you manage your fleet and administration, seamlessly. Digiworxshop can cover all aspects of fleet support, from vehicle administration through to driver communication, using our competitive, specialised and interactive software solutions.
Who We Are
Explore our expertise and see how we can support your business or fleet operations.
Driving your business forward
EXPERTISE
Our executive team combines expertise in fleet maintenance, operations, technology and compliance to ensure your fleet company has the strongest expertise available to support your fleet.
EXCELLENCE
We never lose sight of the fact that you have everything riding on your fleet—public safety, customer satisfaction and profitability. That’s why we are unwavering in our commitment to excellence in service, workmanship and value.
PARTNERSHIP
More than just a maintenance provider, Digiworxshop is your strategic partner to help improve uptime, compliance and safety, while reducing the total cost of ownership. Our account management team is your ally in spotting trends, monitoring KPIs, implementing new initiatives and meeting your goals.
What we do:
The ASSIST model
The ASSIST service at our fleet management company pairs you with a dedicated Client Support Specialist (CSS). This is your single point of contact for handling day-to-day questions and concerns from your drivers and staff about fuel cards, licensing, insurance, fines, vehicle ordering and other fleet-related items.
Vendor and Parts Management
Parts are often heavy costs for which your fleet company is responsible. From shrinkage, overstocking to obsolete parts, this large, monthly expense weighs on your fleet’s shoulders, contributing significantly to financial loss.
Outsourcing your parts operation means that your parts contractor bears the monthly parts holding cost and takes all the risk.
As a professional Parts Supply and Management Company, our refined parts procurement process means lower costs for our customers, reducing risk and providing on-time parts delivery and procurement.
Driver Onboarding
We’ll introduce ourselves to all your drivers and train them in the basics of our services and how to benefit the most from such training. When you hire new drivers, we’ll contact and train them also.
Vehicle and Inventory Management
If you have a vehicle inventory pool, we’ll monitor it, notify you when inventory is too low or too high, and strategise with you on future orders. We’ll also coordinate the storage of your vehicles, assign available vehicles to new drivers, and handle any title and licence needs.
Vehicle Inspections
From safety checks to calibration, we ensure that equipment is running precisely as it should be. Digiworxshop has a wide range of services to ensure that your fleet complies with local legislation and regulations. We can even provide specialist training for your staff so you can be assured that your test procedures are being carried out properly.
Tyre Management
Running a large scale fleet is a full-time operation, and good tyre management is an essential part of running your fleet efficiently. With our on-site tyre management service, we place an experienced team at your premises to manage all aspects of your tyre inventory and maintenance requirements according to a signed service level agreement.
Standard Fleet Reporting
Upon request, we’ll provide standard reports and executive key performance indicators (KPIs) on the fleet data of your choice.
Licence & Title Assistance
We’ll address questions about regulatory changes, vehicle inspections, registration renewals, and business licences in certain provinces. With this information, we can then proceed with licensing renewals, etc., going forward.
Replace/Repair Advice
Upon request, if one of your vehicles is damaged in an accident, we’ll review the options for vehicle replacement or repair and the approximate pricing and value of each.
Fuel Management
If you’re a member of one of our partner fuel programmes, we’ll provide your new and replacement fuel cards, resolve any PIN issues, handle declined cards and answer questions about card usage.
Fine Management
If local authorities alert us to a fine involving one of your drivers or vehicles, we’ll notify the driver. If the fine isn’t promptly paid, we’ll contact you to determine the best method of resolution.
Driver Vehicle Assignments
We’ll keep and maintain an up-to-date log of all your vehicles as well as the drivers assigned to each one.
Driver Policy
If you don’t have a driver policy in place, we’ll help you develop one. We’ll even communicate it to your drivers upon request.
Choose the level of support for your specific needs.
Whether you’re looking for help with fleet administration, driver management, vehicle ordering or all of the above, we’re here to make your goals our goals. Our plans are also fully bespoke.
Single point of contact (CSS)
Driver Assist ✅
Admin Assist ✅
Total Assist ✅
Vendor and Parts management
Order Assist ✅
Admin Assist ✅
Total Assist ✅
Driver policy
Driver Assist ✅
Admin Assist ✅
Total Assist ✅
Driver onboarding
Driver Assist ✅
Total Assist ✅
Driver vehicle assignments
Driver Assist ✅
Total Assist ✅
Driver Safety File/Training Records
Driver Assist ✅
Admin Assist ✅
Total Assist ✅
Fine management
Driver Assist ✅
Total Assist ✅
Fuel management
Driver Assist ✅
Total Assist ✅
Licence & title assistance
Driver Assist ✅
Total Assist ✅
Replace/repair advice
Admin Assist ✅
Total Assist ✅
Vehicle Inspections
Admin Assist ✅
Total Assist ✅
Vehicle inventory management
Admin Assist ✅
Total Assist ✅
Tyre management
Admin Assist ✅
Total Assist ✅
Standard fleet reporting
Admin Assist ✅
Total Assist ✅
|
ORDER ASSIST |
DRIVER ASSIST |
ADMIN ASSIST |
TOTAL ASSIST |
|
|
Single point of contact (CSS) |
✅ |
✅ |
✅ |
|
|
Vendor and Parts management |
✅ |
✅ |
✅ |
|
|
Driver policy |
✅ |
✅ |
✅ |
|
|
Driver onboarding |
✅ |
✅ |
||
|
Driver vehicle assignments |
✅ |
✅ |
||
|
Driver Safety File/Training Records |
✅ |
✅ |
✅ |
|
|
Fine management |
✅ |
✅ |
||
|
Fuel management |
✅ |
✅ |
||
|
Licence & title assistance |
✅ |
✅ |
||
|
Replace/repair advice |
✅ |
✅ |
||
|
Vehicle Inspections |
✅ |
✅ |
||
|
Vehicle inventory management |
✅ |
✅ |
||
|
Tyre management |
✅ |
✅ |
||
|
Standard fleet reporting |
✅ |
✅ |
Careers
Our commitment to building a brighter, more sustainable future is matched by our
commitment to the people who will make it a reality.
careers@digiworxshop.com
Get a Quotation
Contact Us
We’re ready, let’s talk.
Much like working with Digiworxshop, contacting us is simple and clear. Whether you
need a call-back or advice about your fleet, our expert staff are always on hand.
+27 10 016 8023
sales@digiworxshop.com
The Nicol Hotel
Cnr Skeen Boulevard and Nicol
Bedfordview
Germiston
2007